L’innovazione culturale delle pubbliche amministrazioni

di Bruno Bolognini
Università di Genova

The article proposes a reflection on Pa executives as agents of change. Adopting “good practices” is not enough to innovate because their application is conditioned by the cultural context that characterizes each organization.

di Bruno Bolognini – Università di Genova

The article proposes a reflection on Pa executives as agents of change. Adopting “good practices” is not enough to innovate because their application is conditioned by the cultural context that characterizes each organization. Organizational culture can be described through some properties that influence the way things are done. To argue concretely, an “almost experimental” analysis is proposed. The data collected in 90 organizations, out of which 58 are companies and 32 Pa, show a significant difference in the level of staff commitment to the benefit of companies. The development of a statistical model highlights the existence of a phenomenon, called the “Pa effect”, which affects cultural properties. That effect indirectly affects people’s behavior. While it was difficult to change by decree on the Pa effect, one can think of effectively adapting good practices by intervening on these properties. According to this reason the managerial function is crucial.

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